ares188 link Platform Privacy Notice
This page describes what we collect when you use ares188 link and how we keep that data protected. Our privacy commitments cover your account details, payment information, gameplay history, and device data. We explain which third parties process your information, how long we retain it, and what rights you have to access, correct, or delete your data.
We at ares188 link take data protection seriously. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank accounts (mobile banking, local payment, online payment, e-wallet), your payment credentials never reach our servers—they stay within your own banking app or wallet. We see only a confirmation that the transaction completed, not your PIN or password. Similarly, your national ID and KYC documents are encrypted on arrival and stored in a secure vault separate from gameplay logs.
If you have questions about how we handle your information or want to exercise your privacy rights, our support team can guide you through the process in English during business hours. This notice applies to all users accessing ares188 link from Android, iOS, or desktop browsers.
What Data We Collect on ares188 link
We collect several categories of information when you create and use an account on ares188 link:
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Account detailsWe collect your email, phone number, password (encrypted), and username to set up your account and recover access if you forget your password.
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Identity dataFor Know Your Customer (KYC) compliance, we ask for your full legal name, date of birth, and a government-issued ID (passport, national card, or driver's license). This data is encrypted and stored separately from your account login.
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Payment informationWe record that you deposited via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank (mobile banking, local payment, online payment, e-wallet), the amount, and the date. We do not store your payment app password, card number, or banking PIN.
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Gameplay and transaction historyWe log every deposit, withdrawal, and game entry (slots, live-dealer tables, betting markets). This includes bets placed, results, and your balance at each step.
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Device and connection dataWe collect your device type (Android, iOS, desktop), app version, IP address, and browser type to troubleshoot technical issues and prevent fraud.
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Support and communication dataIf you contact our support team via chat, email, or phone, we keep records of those conversations to resolve your issue and improve our service.
How We Use Your Data on ares188 link
We use your data for specific, legitimate purposes:
Account management: We use your email and phone to verify your identity, reset your password, and send notifications about deposits, withdrawals, and account security events (login attempts from new devices, for instance).
Payment processing: We share your deposit and withdrawal details with payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators, and banks) only to execute your transactions. They receive enough information to credit or debit your account; they do not receive your gameplay history or other personal details.
KYC and regulatory compliance: We use your identity data to comply with Indonesian anti-money-laundering laws. We may share your name, ID, and deposit history with regulators or law enforcement if legally required.
Fraud prevention: We analyze device data, login patterns, and transaction patterns to detect unusual activity (e.g., multiple logins from different cities in minutes, deposits from unregistered payment methods). If we flag suspicious activity, we may freeze your account temporarily and request verification.
Service improvement: We analyze aggregate gameplay data (which games are popular, average session length, withdrawal frequency) to improve our platform. This analysis is anonymized—we don't track individual players, only trends.
We do not sell or share your data with advertisers
Our revenue comes from platform fees, not data sales. We never sell your name, email, or account information to third parties for marketing. We also do not track you across other websites or apps.
Third Parties Who Access Your Data on ares188 link
Your data is shared only with partners who need it to provide ares188 link services:
Payment providers: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet operators, and banks (mobile banking, local payment, online payment, e-wallet) receive your transaction instructions to process deposits and withdrawals. They also receive your registered name and account details (only what's needed for the transaction).
Hosting and security services: Our servers are hosted with cloud providers in Southeast Asia and beyond. These providers have access to encrypted data but cannot decrypt it without the keys (which ares188 link keeps separate). We contractually require them to follow strict data-protection standards.
Game providers: If you play slots, live-dealer tables, or other games on ares188 link, the game provider (the software company) may see that you've placed a bet and the outcome, but they do not see your identity, email, or payment method.
Regulators and law enforcement: If a court, tax authority, or law enforcement agency requests your data, we comply with legal orders. We will notify you of such requests unless prohibited by law.
We do not share your data with marketing firms, data brokers, or unrelated third parties. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.
Data Retention on ares188 link
We keep your data for different periods depending on the type:
Active account data: Your email, password, phone, and account settings remain on our servers as long as your account is open. If you close your account, we keep this data for 30 days in case you want to reopen. After 30 days, we delete it.
Identity and KYC documents: We retain your name, ID, and KYC photos for seven years (Indonesian regulatory requirement) in an encrypted vault. You cannot access this data directly, but you can request a copy via support.
Transaction history: Deposits, withdrawals, and gameplay logs are kept for seven years for regulatory compliance. You can download your transaction history anytime from your account settings.
Support communications: Chat and email records are kept for two years, then deleted unless they relate to an open dispute.
Device and IP logs: We keep IP addresses and device data for 90 days for security purposes, then delete them.
After the retention period, we securely delete or anonymize your data. "Anonymized" means we remove all identifiers so the data cannot be linked back to you.
Cookies and Tracking on ares188 link
We use cookies to store your login session, remember your preferences (e.g., language, dark mode), and track site performance. Session cookies expire when you log out; preference cookies last longer (up to one year) so you don't have to re-enter settings.
We also use analytics tools (like Google Analytics, configured for privacy) to measure traffic, popular pages, and user behavior in aggregate. These tools set tracking cookies on your device. You can disable cookies in your browser settings, but some ares188 link features may not work properly without them.
We do not use cookies to track you outside ares188 link (e.g., on news sites or social media). Our cookies stay within our domain only.
If you access ares188 link from an Android device via our APK, we may send push notifications about promotions, withdrawals, or account alerts. You can disable these in your phone's notification settings anytime.
Your Rights on ares188 link
You have the following rights regarding your data:
Right to access: You can request a copy of all personal data we hold about you. We will provide it in a readable format (PDF or CSV) within 14 days of your request.
Right to correct: If your email, phone, or name is incorrect in our records, you can update it directly in your account settings or request our support team to correct it.
Right to delete: You can request deletion of your account and associated personal data. We will delete your account data after a 30-day grace period. KYC documents and transaction history are retained for seven years per law, but we will flag them as deleted and exclude them from any further processing (except regulatory reporting).
Right to restrict processing: You can request that we stop using your data for marketing (we don't do this anyway) or analytics. We will comply, though this may limit our ability to improve your experience.
Right to data portability: You can request a copy of your account data in a portable format (CSV or JSON) that you can transfer to another service.
To exercise any of these rights, contact our support team via email or in-app chat. We will verify your identity and respond within 14 days.
Data Security on ares188 link
We protect your data using encryption, secure storage, and access controls:
In transit: All data sent between your phone and ares188 link servers travels over encrypted TLS (HTTPS) connections. Your browser or app verifies our certificate so you know you're communicating with the real ares188 link, not an imposter.
At rest: Sensitive data (passwords, KYC documents, payment details) is encrypted using strong algorithms. Only ares188 link systems with the decryption keys can read this data.
Access control: Only authorized staff members can access your data, and only for legitimate reasons (e.g., support team viewing your email if you contact us). We log all data access attempts and review them regularly for anomalies.
Regular audits: We conduct security audits and penetration testing annually to identify and fix vulnerabilities. If we discover a security issue, we fix it immediately and notify affected users.
Despite our security measures, no system is non-specific info safe. If you discover unauthorized access to your account, change your password immediately and contact our support team.
Your Jurisdiction and Data Location
ares188 link operates in jurisdictions where online gaming is legally permitted. Your data may be processed and stored on servers located in Indonesia, Singapore, or other Southeast Asian regions, and in some cases outside the region (for backup and disaster recovery). By using ares188 link, you consent to this processing and storage.
If you are based in Jakarta, Surabaya, Bandung, or Medan, your primary data is held in Indonesia, but we may replicate some data to regional backup centers for security. This replication is encrypted and follows the same protection standards as your primary data.
Changes to This Privacy Notice
We may update this privacy notice as our practices evolve or as regulations change. We will notify you of material changes via email (to your registered address) or by posting a notice on ares188 link. Your continued use of ares188 link after changes are posted constitutes acceptance of the updated policy.
If you do not agree with any changes, you can close your account and request deletion of your data.
Contact Us About Privacy on ares188 link
If you have questions about this privacy notice or want to exercise your data rights, contact our support team in English during business hours. You can reach us via in-app chat (Android app) or email through our website. We will respond within 14 days and help you understand how we handle your data or assist with access, correction, or deletion requests.
This privacy notice applies to all users of ares188 link, regardless of device (Android, iOS, desktop). It covers our website, mobile app, and all related services. If any part of this notice conflicts with your local privacy laws, the stricter rule applies to you.